Liberty Wireless
Overview
| Credit Check |  |
|---|---|
| Contract | |
| Text Messaging | |
| Games | |
| Music | |
| Camera Phone |  |
| Accessories | |
| International Calling | |
| International Roaming | |
| Online Account Maintenance | |
Product Survey
| Telephone Customer Service |
- Very poor quality IVR and long hold times
|
|---|---|
| Store Customer Service |
- Average customer service
|
| Technical Support |
- CSRs handled tech support. Low knowledge level.
|
| Ease of activation |
- Customer activation required
|
| Ease of re-loading |
- Website reloading only works intermittently
|
| Overall Price-to-value |
- High pricing and no data offerings
|
Plans
Anytime 10 cent flat rate
| Access Charge | $30/month |
|---|---|
| Voice | 300 minutes per month |
| Additional minutes | $0.10 per minute |
Anytime 800
| Access Charge | $40/month |
|---|---|
| Voice | 800 minutes per month |
| Additional minutes | $0.20 per minute |
Anytime 1000
| Access Charge | $45/month |
|---|---|
| Voice | 800 minutes per month |
| Additional minutes | $0.20 per minute |
Unlimited Talk & Text
| Access Charge | $99.99/month |
|---|---|
| Voice | Unlimited minutes per month |
Unlimited N&W 225
| Access Charge | $40/month |
|---|---|
| Voice | 225 minutes per month; unlimited nights and weekends |
| Additional minutes | $0.20 per minute |
Anytime N&W 350
| Access Charge | $50/month |
|---|---|
| Voice | 350 minutes per month; unlimited nights and weekends |
| Additional minutes | $0.20 per minute |
Anytime N&W 650
| Access Charge | $70/month |
|---|---|
| Voice | 650 minutes per month; unlimited nights and weekends |
| Additional minutes | $0.20 per minute |
Phones
Allmost any AT&T phone can be made into a GoPhone- Sanyo 4900
- Nokia 2270
- Samsung A660
- LG 5225
- LG 125
- LG 225
- Sanyo Katana
Editor Review
We are generally unimpressed with liberty wireless. The one unique plan feature is that they offer 45 day minute rollover for your unused minutes. Other than that, we give this carrier a very poor rating because of the little to no resources placed in customer service.Links
User Comments
| Dan |
|
|---|---|
| I agree with the reviewer on this one, the customer service from Liberty Wireless is horrible | |